GrowzoThe company behind Trisend and UseMate
Two Shopify apps for the two moments a store loses money: a cart left at checkout, and a refund after delivery. Trisend wins the order. UseMate keeps it.
One customer, two apps
First when the cart is left behind, then when a small problem turns into a refund. Here is one example order, start to finish.
Before the sale
Mon 10:02Popup
Sarah joins from your popup
Email + WhatsApp consent recorded
Tue 19:40Shopify
She leaves an $86 cart behind
The abandoned-cart flow starts
Tue 20:40WhatsApp
“Your cart is waiting”
Sent outside her quiet hours
Tue 20:52Shopify
Order #1042 placed
The flow stops by itself
$86 order won back
After delivery
Mon 14:10Shopify
Order #1042 delivered
Getting-started email sent
Tue 20:31QR
Sarah scans the packing slip
Help opens for her order, no login
Tue 20:33AI
“The mist stopped”: fixed in 2 steps
Answered from page 4 of your guide
Tue 20:34Review
5 stars, and a review
Asked only because it worked
$86 sale kept, no refund
The apps
Email · WhatsApp · SMS
Marketing that brings sales back
Confirm COD orders on WhatsApp, recover abandoned carts and run email and SMS campaigns from one Shopify app, instead of three apps with three bills.
Free plan: 500 emails a month · paid plans from $29
AI help after delivery
A small problem becomes a fix, not a refund
Most returns are a question nobody answered in time. UseMate answers “how do I set this up?” and “it stopped working” from your own product guides, day or night.
Free plan: 50 AI chats a month · paid plans from $19
How we build
01
No new account and no new password. Install from Shopify and open the app from your admin.
02
Both apps have a free plan with no credit card. Paid plans go on your Shopify bill.
03
At a plan limit Trisend pauses sending and UseMate passes new chats to your team. No overage fees.
04
The AI answers from your store's own data, and a person takes over when it isn't sure.
Free tools
No sign-up needed.
How much money is left in carts every month, and what reminders could bring back.
Open →Check a subject for length, spam-trigger words, shouting and too many symbols.
Open →How many segments and credits a text costs, and which characters make it longer.
Open →Short, practical emails on getting carts back, cutting refunds and growing repeat sales. Unsubscribe any time.